Privacy Policy

Last Updated: January 24, 2025

Introduction

Welcome to Whole Life Alignment™. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our practice.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Full name and contact information
  • Date of birth and demographic information
  • Medical history and health information
  • Insurance information
  • Payment details
  • Emergency contact information

Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP addresses
  • Browser type
  • Device information
  • Cookies and usage data
  • Website analytics

How We Use Your Information

Healthcare Operations

  • Providing and coordinating your healthcare
  • Processing insurance claims
  • Scheduling appointments
  • Sending appointment reminders
  • Conducting quality assessments
  • Managing our practice operations

Communications

  • Responding to your inquiries
  • Providing treatment information
  • Sending health newsletters (with consent)
  • Notifying you of practice updates

Information Sharing and Disclosure

Healthcare Providers

We may share your information with:

  • Referring physicians
  • Specialists
  • Healthcare facilities
  • Laboratory services
  • Other healthcare providers involved in your care

Legal Requirements

We may disclose information:

  • As required by law
  • In response to legal requests
  • To protect our rights
  • To prevent fraud or abuse
  • In emergency situations

Data Security

We implement appropriate security measures:

  • Encryption of sensitive information
  • Secure server infrastructure
  • Regular security assessments
  • Staff training on privacy practices
  • Physical security measures

Your Rights

You have the right to:

  • Access your health information
  • Request corrections to your records
  • Obtain copies of your records
  • Restrict certain disclosures
  • Request confidential communications
  • Receive breach notifications
  • File complaints regarding privacy practices

HIPAA Compliance

We comply with all requirements of the Health Insurance Portability and Accountability Act (HIPAA):

  • Privacy Rule compliance
  • Security Rule implementation
  • Breach Notification procedures
  • Patient rights protection
  • Business Associate agreements

Changes to This Policy

We reserve the right to update this policy at any time. Updates will be posted on our website with a revised “Last Updated” date.

Contact Information

For privacy-related inquiries:
Phone: +6589528313
Email: alignwithmarcus@gmail.com
Address: 12 Kallang Ave, #03-06 Aperia
Mall, Singapore 339511

 

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